Troubleshooting: Sales Tax not Showing Up In QuickBooks

Sales tax computation is one of the many features offered by QuickBooks. This feature is very helpful but if you encounter a situation when Sales Tax is not Showing Up In QuickBooks then there could be numerous reasons for it. Through this article, we will take you through all such possible scenarios and would also provide troubleshooting techniques so that you can get rid of the problem.

If you are facing Sales tax-related issues in QuickBooks of for any issues related to QuickBooks, feel free to contact us at 800-417-5147.

If the Sales Tax is not showing up in QuickBooks then one primary reason could be Sales tax Option being turned off. The process to turn it on is as follows.

  • You have to go to the ‘Edit’ menu and there you have to select ‘Preferences’.
  • Now select ‘Sales Tax’ from the options.
  • In the following page, you have to select the ‘Company Preferences’ tab
  • A Dialogue box asking “Do you charge sales tax?” would appear. Click on the yes button to accept it and then press OK.

After changing these setting you have to go to the Report center to check if the sales tax liability report is visible or not. A stepwise guide for doing that is as follows:

  • ‘Reports Center’ is in the Reports menu, select it
  • there you have to choose ‘Vendors & Payables’.
  • Finally select Sales Tax Liability

If the Sales Tax liability report was not visible before then this would have solved your issue If you are facing some other issues, then keep reading.

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 If the sales tax is not showing up on the invoice in QuickBooks:

If you have clicked the taxable icon and even then if the Sales tax doesn’t show up on the invoice then it can be the problem related to your web browser. To check this, try to do this in Incognito mode and if it happens in the incognito mode then you should ‘clear the cache’ from your browser. You can also try other Web Browser if the problem persists in the web browser you were working on.

If the Sales Tax line item doesn’t print in Invoices:

On Invoice printing, if the sales tax item line doesn’t get printed then that is because there should be an input in the description field of the Sales Tax item. In order to print the sales tax line, follow these steps:

  • You have to select Lists and then from the menu, select Item List.
  • You have to double-click on the item that you want to get printed on the invoice.
  • You have to give an Input of your choice in the Description field and that would get printed on the Invoice.
  • Finally you have to click on the OK button.

After completing these steps, you’ll be able to get the sales tax line printed on the invoice.

 If the sales tax code is not working:

Sales tax code function tells you about the particular item if it comes under the Taxable category or Non-taxable category. If you want to assign sales tax codes then follow these steps.

  • You have to go to the Edit menu and then choose Preferences.
  • Now you have to select Sales Tax from the options and then go on the Company Preferences tab.
  • In the Company Preferences tab, you have to go on the Assign Sales tax code box and then assign codes to both Taxable and Non-Taxable items.
  • Finally, you have to click the OK button.

After following these steps, assigned tax codes will start functioning.

Through this article, we tried o explain to you various scenarios where Sales Tax not showing up in QuickBooks problem could arise and also gave you solutions to deal with them.

If you are facing Sales Tax not Showing Up In QuickBooks for any issues related to QuickBooks, feel free to contact us at 800-417-5147.

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